Transforming customer relationships

We started building Gimiq in 2025 and launched in 2026. Every API endpoint and voice channel has been designed from the ground up — with no technical debt or legacy systems. We are purpose-built to power customer support innovation for the next hundred years.

We are 100% founder and team-owned, profitable, and we keep our team lean. Over time, this page will become more polished, but for now, we're focused on delivering for support professionals and CX leaders.

If you're interested in building the future of customer service, check out our open roles below.

At Gimiq, we are dedicated to transforming the way teams coordinate and deliver customer service. Our mission is to provide our customers with an unbeatable edge over long resolution queues, slow responses, and customer churn through actionable insights and seamless collaboration. We'll stop at nothing to give you the tools you need to support your users.

We're customer-obsessed — investing the time to understand every aspect of your customer success workflow so that we can help you operate better than ever before. We're all in this together because your success is our success. In our history as a company, we've never lost a customer, because when your support team succeeds, so do we.