Gimiq - AI Customer Support
Resolve 80% of support tickets and phone calls instantly. An omnichannel helpdesk with human-like AI voice and chat agents.
AI Chat Auto-Resolution
Resolve customer chat queries 24/7 with zero human intervention.
AI Voice & Call Agents
Answer phone calls and resolve voice tickets in real-time.
Omnichannel Shared Inbox
Bring phone logs, email, live chat, and WhatsApp into one view.
Support Analytics
Track CSAT, response times, and deflection rates.
Powering the world's best product teams.
From next-gen startups to established enterprises.
Designed for world-class customer service
Gimiq is built on the habits that make the best support teams successful: responding instantly, automating ticket triage, and prioritizing high-quality customer relationships.
Gimiq optimizes agent workloads and customer satisfaction
Automated Macros & Voice Prompts.
Draft replies faster and customize AI phone prompts with smart macros, message templates, and automated conversation flows.
Consolidate your support stack.
Replace Zendesk, Zoho, LiveChat, Intercom, and disconnected legacy call centers. Connect all your customer channels in one unified platform.
Snooze & Auto-Resolve.
Set automated rules to close inactive support queries or snooze tickets until customer details are received.
Shared ticket discussions.
Discuss tickets internally with your team right inside the thread. Tag developers or billing agents for quick collaboration.
Smart SLA notifications.
Never miss an escalation. Get instant alerts for high-priority VIP tickets, call breaches, or customer queue delays.
Trusted by support leaders
Gimiq is built on the habits that make the best support teams successful: responding instantly, resolving calls automatically, and prioritizing high-quality customer relationships.
We deflected 75% of our support volume and answered 90% of phone calls in the first week using Gimiq's AI Agents.
The AI voice agent speaks so naturally that customers don't even know it's a bot. It saved us hundreds of hours.
Gimiq's live chat integrations are seamless. It feels like Zendesk combined with a human voice assistant.
Our customer support team is 3x faster, and our CSAT jumped to 98% with the AI Agent and Inbox copilot.
We deflected 75% of our support volume and answered 90% of phone calls in the first week using Gimiq's AI Agents.
The AI voice agent speaks so naturally that customers don't even know it's a bot. It saved us hundreds of hours.
Gimiq's live chat integrations are seamless. It feels like Zendesk combined with a human voice assistant.
Our customer support team is 3x faster, and our CSAT jumped to 98% with the AI Agent and Inbox copilot.
Fair, Transparent Pricing
Use Gimiq for free with your support team. Upgrade to unlock autonomous AI voice/chat agents, advanced SLA compliance, and full omnichannel sync.
Free
Startup
Enterprise
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